Germany

We are here for you Monday – Friday, 8 a.m. – 7:30 p.m. EST

frequently asked Questions

Please read our FAQ before sending us a message.

How can I place an order?

You can easily place an order via our website by adding the desired products to your shopping basket and proceeding to checkout. Simply follow the on-screen instructions to complete the order and enter your shipping details.

Which payment methods are accepted in the online shop?

We accept bank transfers and crypto payments. Please contact our support if you have any questions about a payment.

How long will the delivery take?

Regular delivery takes up to 5 days. Express delivery takes 48 hours.

Do you ship internationally?

Yes, we offer secure and discreet international shipping to ALL countries worldwide.

What exactly happens after I place an order?

After you place an order, you will receive a follow-up email with our payment information corresponding to the payment platform you selected. Provide a screenshot or receipt of your payment so that we can process your order for delivery.

Can I track my order?

Yes, as soon as your order has been dispatched, you will receive a tracking number from us, which you can use to track the status of your parcel online. You will receive an email with the tracking details as soon as the item has been dispatched.

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